Q: Where are you based and do you ship internationally?

A: I'm based in the United States and I'm currently only able to ship domestically and to Canada due to the recent tariff changes. Below are painters located in other parts of the world I'd recommend:

Q: Do you only paint 1/4 (full scale) and 1/7 (chibi) scale?

A: Yes, I am most comfortable at those scales as I can ensure my best quality painting.

Q: Do you use magnets?

A: Yes! For figures and statues, I use magnets to make shipping the piece safer, compact, and easy to assemble. Depending on the complexity of a piece, I'll send instructions on how to put it together. If you ever have any questions on assembly, don't hesitate to reach out to me!

Q: How long will it take for my commission to be completed?

A: This question is difficult to answer because each piece is unique and has many different variables. Each item is made-to-order which involves a lot of preparation work once the model is done printing followed by being entirely hand-painted. Printing and painting are usually the longest stages. I'm a one-woman business and I do have a full-time job outside of this, so I will do my best to finish each order in a timely manner. Typically, it will take me two to three weeks per commission - though this may differ! Throughout the process, you'll receive updates at what stage your order is at if you decide to commission from me. I also post many WIP photos on my Instagram so be sure to check there once I get to your order. 😊

Q: Do you sell the STL files?

A: No, all products listed are for the physical item and are not digitally distributed. If you'd like to purchase the STL file yourself, please visit the distributor's link that you can find on each product listing.

If you have any questions that were not answered here, please email me at:
contact@bunnygirlfactory.com

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